1 - All transactions happen on blockchain and we can not reverse any transaction. Please double check your order before executed

2 - We are not responsible loss of your funds if you give wrong wallet address or any other wrong information.

3 - If you send an unsupported token/coin we can not gurantee a refund! Please double check that you are sending right token/coin!

4 - Once you execute an order we can not cancel it! Blockchain operations are irreversible. If the funds are sent, the transaction cannot be canceled by anyone

5 - Each transaction may take 5 to 30 minutes usualy. If it takes more than this there may some DDos attacks or blockchain overload or crypto currency updates. Do not panic!

6 - Network fees included in swap fee and you will get exact amount you see on the platfrom after swap transaction if you execute order in 20 minutes.

7 - ByteDex Crosschain Swap platform collaborating with different partners, you may face with a KYC/AML process at some pairs or above a exact amount of token swap.

8 - If you are facing any problems rather than above please proceed to Help Center (support.bytedex.io) or ByteDex Community Forum (bytedex.org) to find some useful information.